
41
Error Messages
Error Message Cause Corrective Action
Insert the maintenance
cartridge.
The Maintenance Cartridge is not
installed.
Install the Maintenance Cartridge .
No Maintenance Cartridge
capacity.
The Maintenance Cartridge cannot
absorb enough ink for Printhead
cleaning or other operation.
After confirming that the printer has stopped
operating, replace the Maintenance Cartridge .
Maint. cart. The level is low The Maintenance Cartridge is
almost full.
You can continue to print, but prepare a new
Maintenance Cartridge to use when the message for
replacement is displayed.
Wrong maintenance cartridge. A Maintenance Cartridge for
a different model of printer is
installed.
Replace it with the Maintenance Cartridge for your
particular model.
(→
, Replacing the Maintenance Cartridge)
(→
, Replacing the Maintenance Cartridge)
Maintenance cartridge problem. An incompatible or used
Maintenance Cartridge has been
installed.
Install an unused Maintenance Cartridge specified for
use with the printer.
(→
, Replacing the Maintenance Cartridge)
Paper cutting failed. There are sheets left on the
Ejection Guide .
There is a foreign object by the
Output Tray , obstructing the
Cutter Unit .
You are not using the printer under
the recommended environmental
conditions for the paper.
Use the printer only where the recommended
environmental conditions for the paper are met.
Note that various environmental conditions are
recommended for various types of paper. For details
on the recommended environmental conditions for
paper, see the Paper Reference Guide .
You are using paper that is not
compatible with automatic cutting.
Specify Manual as the cutting method and use
scissors or a cutting tool to cut the roll.
For information about paper that is compatible with
automatic cutting, see the Paper Reference Guide .
In other cases, the Cutter Unit
may be damaged.
Contact your Canon dealer for assistance.
(→"Types of Paper," User Manual)
(→"Specifying the Cutting Method for Rolls," User
Manual)
(→"Types of Paper," User Manual)
Push the Release Lever back and remove the
paper.
4.
1.
If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
Printing will resume, starting from the page on
which the error occurred.
Lift the Top Cover and remove the foreign object.
2.
1.
If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
Printing will resume, starting from the page on
which the error occurred.
Load the paper.
2.
Pull the Release Lever forward.
3.
1.
(→
, Loading Rolls in the Printer)
Push the Release Lever back and remove the
paper.
2.
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