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Canon MultiPASS C50 Hardware Manual ENGLISH
8-1Chapter 8 Troubleshooting
Chapter 8
Troubleshooting
If You Cannot Solve the Problem ............................................................................ 8-3
Problems Index ........................................................................................................... 8-4
Paper Jams ........................................................................................................ 8-6
Jams in the Automatic Document Feeder (ADF) ........................... 8-6
Jams in the Sheet Feeder .................................................................... 8-8
Problems Feeding Paper Into the MultiPASS C50 Sheet Feeder ............. 8-9
Faxing Problems ............................................................................................. 8-12
Sending Faxes ..................................................................................... 8-12
Receiving Faxes .................................................................................. 8-14
Telephone Problems ...................................................................................... 8-17
Copying Problems ......................................................................................... 8-18
Printing Problems .......................................................................................... 8-19
Print Quality Problems ................................................................................. 8-24
Colour Printing and Copying Problems ..................................................... 8-26
General Problems .......................................................................................... 8-29
Error Codes, Messages, and Solutions ................................................................... 8-30
- MultiPASS 1
- Copyright 2
- Trademarks 3
- Contents 5
- Chapter 1 11
- Introducing the MultiPASS C50 11
- Plain Paper Fax Features 14
- Colour Copier Features 15
- Telephone Features 15
- Colour Printer Features 16
- Colour Scanner Features 17
- Desktop Manager for Windows 18
- Supplies and Options 19
- Canon Photo Kit 20
- Using Your Documentation 21
- For Customer Support 23
- Safety Instructions 24
- Chapter 2 27
- Setting Up Your MultiPASS C50 27
- Unpacking Your MultiPASS C50 31
- Removing Shipping Materials 34
- Assembling the MultiPASS C50 37
- Making Connections 40
- Connecting the Telephone Line 42
- Answering Machine 43
- Connecting the Power Cord 44
- PLEASE WAIT 45
- 13:30 FaxOnly 45
- PUT IN CARTRIDGE 45
- Front View 46
- Rear View 47
- The Handset (Option) 47
- Inside the Printer Cover 48
- The Operation Panel 49
- Special Function Buttons 51
- Choosing the Best Cartridge 55
- Storing BJ Cartridges 62
- Selecting the Print Media 63
- Canon Media 64
- The Printable Area 66
- Envelopes 67
- Loading the Print Media 70
- PAPER LIMIT MARK 73
- OPEN END AT THE TOP 78
- BC-29F Cartridges 79
- THE SLEREXE COMPANY LIMITED 80
- Editing Information 83
- The MultiPASS C50 Settings 87
- General Settings 88
- Sending Settings 89
- Receive Settings 91
- Speed Dialling Settings 93
- Other Options 93
- MID PAUSE SET 99
- 13:00 FaxOnly 99
- Testing the MultiPASS C50 100
- Chapter 3 101
- Speed Dialling 101
- Speed Dialling Methods 102
- FUNCTION 103
- TEL=516 488 6700 104
- CANON U.S.A.:A 104
- 14:38 FaxOnly 104
- 05=905 795 1111 107
- TEL= 2131 1250 108
- TEL= 7390802 111
- ANON HONG KONG:A 111
- 06= 49 39 25 25 114
- Using Coded Speed Dialling 115
- TELEPHONE NUMBER 118
- CANON GROUP 1:1 120
- Using Group Dialling 121
- 3-22 Chapter 3Speed Dialling 122
- Chapter 4 123
- Sending Faxes 123
- 4-2 Chapter 4Sending Faxes 124
- Preparing to Send a Fax 125
- SCAN CONTRAST 127
- STANDARD 127
- Sending Methods 128
- Dialling Methods 129
- Sending Documents 130
- TX/RX NO. 0012 131
- Memory Sending 132
- Cancelling Sending 134
- Feeder (ADF) 135
- 4-14 Chapter 4Sending Faxes 136
- Redialling 137
- TX/RX CANCELLED 139
- TX/RX NO. 0002 139
- PRINTING REPORT 139
- Sequential Broadcasting 140
- /PAUSE 143
- Long Distance Dialling 144
- Confirming a Dial Tone 145
- TEL=123456pppT 146
- If a Power Cut Occurs 147
- 4-26 Chapter 4Sending Faxes 148
- Chapter 5 149
- Receiving Faxes 149
- RECEIVE MODE 151
- 5-4 Chapter 5Receiving Faxes 152
- Documents Received in Memory 158
- LOAD PAPER 159
- CLEAR PAPER JAM 159
- Printing 161
- Cancelling an Incoming Fax 162
- Chapter 6 163
- Scanning Documents and Making 163
- Scanning Documents 164
- Effective Image Size 166
- Making Copies 175
- COPY 80% 01 176
- COPY 80% 35 176
- Chapter 7 179
- Printing From Your PC 179
- Paper Handling 180
- DO NOT TOUCH THE 182
- GUIDE RAIL 182
- RIBBON CABLE 182
- CANON INC 183
- TAMAGAWA PLANT 183
- PHONE:(044)811-2111 183
- PAR AVION 183
- Improving Print Speed 186
- Controlling Printing Costs 187
- Chapter 8 189
- Troubleshooting 189
- CANON INC 191
- MADE IN JAPAN 191
- SERIAL No 191
- X X X X X X X 191
- Problems Index 192
- Paper Jams 194
- Jams in the Sheet Feeder 196
- Faxing Problems 200
- Telephone Problems 205
- Copying Problems 206
- Printing Problems 207
- Print Quality Problems 212
- General Problems 217
- 8-30 Chapter 8Troubleshooting 218
- 8-31Chapter 8 Troubleshooting 219
- 8-32 Chapter 8Troubleshooting 220
- 8-33Chapter 8 Troubleshooting 221
- 8-34 Chapter 8Troubleshooting 222
- Chapter 9 223
- Cleaning the MultiPASS C50 224
- PRINT HEAD 225
- DO NOT TOUCH THE RIBBON 225
- SEPARATION GUIDE 227
- SCANNING GLASS 227
- SEPARATION ROLLER 227
- HEAD CLEANING 231
- CARTRIDGE 234
- Cartridge 235
- DO NOT TOUCH 241
- Appendix A 245
- Specifications 245
- Plain Paper Fax 247
- Telephone 249
- Printable Area: Papers 251
- Printable Area: Envelopes 252
- *Based on 75 g/m 254
- Document Sizes 255
- A-12 Appendix ASpecifications 256
- PC Interface 257
- A-14 Appendix ASpecifications 258
- Appendix B 259
- Optional Handset 260
- B-3Appendix B Options 261
- Control Panel and Functions 264
- Maintaining Your Handset 266
- Glossary 267
- G-18 Glossary 284
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