1Printer OperationsTroubleshooting2Be sure to read " Safety Precautions" in the fi rst booklet, Printer Operations. Read this manual before
10TroubleshootingPhenomenon Cause Corrective ActionIn the Control Panel menu, Adj. Priority is set to Print Length .Setting Adj. Priority
11TroubleshootingColors in printed images are uneven Line Drawing/Text is selected when printing images in many solid colors.You are printing on pa
12TroubleshootingThe length of printed images is inaccurate in the feeding directionSet Adj. Priority to Print Length in the Control Panel
13TroubleshootingPhenomenon Cause Corrective ActionImages are printed crooked In the Control Panel menu, set Skew Check Lv. to High Accuracy
14TroubleshootingTroubleshootingPhenomenon Cause Corrective ActionLines are misaligned The Printhead alignment is not adjusted.Adjust the Printhe
15TroubleshootingCannot Print Over NetworkPhenomenonCannot print over a TCP/IP networkMake sure the printer's IP address is configured correctly.
16TroubleshootingCannot print over a NetWare networkMake sure the printer's NetWare settings are configured correctly. In particular, make sure a
17TroubleshootingOther ProblemsPhenomenonYou suddenly hear the sound of ink agitation•At regular intervals, to ensure optimal printing quality, the in
18When cutting paper, be careful to avoid injury or damage to the printer.•For instructions on removing scraps from the paper feed slot after clearing
19If Roll Paper JamsDo not move the Carriage over jammed paper. This may damage the Printhead .•1234Clear any jammed paper from inside the Top
2Paper ProblemsPhenomenonRoll paper cannot be inserted into the paper feed slotThe roll paper is warped. Straighten out curls and reload the roll.Cann
20If Roll Paper Jams12312Clear any jammed paper from near the Paper Feed Slot for rollsOpen the Roll Feed Unit Cover .Remove the jammed paper f
21Do not move the Carriage over jammed paper. This may damage the Printhead .•11234If a sheet you have fed manually becomes jammed, Paper jam
22If a Sheet Jams112212Remove the jammed paper from the Paper Feed Slot .Remove the jammed paper from the Output Tray .Clear any jammed paper ne
23If the Platen inside the Top Cover becomes dirty, it may soil the underside of paper. We recommend cleaning the Platen after borderless
24If Paper is SoiledIf the Cleaning Brush is dirty, rinse it in water.•Do not use a dry cloth to wipe inside the Top Cover . This may create a
25Nozzles are periodically checked to ensure they are clear. Confi gure the setting for the checking interval on the Control Panel menu in Nozzle
26When printing on special paper, or if printing is not improved after Auto(Advanced) , try Manual .•Always make sure the loaded paper matches t
27If Vertical Lines are Warped or Colors are MisalignedIf the Tab Selection screen is not displayed, press the Menu button.•1234576Load paper.
28Always check the Adj. Priority values before using Auto(GenuinePpr) or Auto(OtherPaper) .•Adjustment is not possible with Auto(GenuinePp
29If Banding OccursIf the Tab Selection screen is not displayed, press the Menu button.•2345786On the Tab Selection screen of the Control
3TroubleshootingPrinting Does Not StartPhenomenonThe Data Reception Lamp on the Control Panel does not light upThe printer does not respond even if pr
30Use paper of the same type and size for adjustment as you will use for printing.•Always make sure the loaded paper matches the type of paper specifi
31If Line Length Does Not MatchA test pattern is printed in black when you choose A:High or in magenta if you choose B:Standard/Draft .•To canc
32Error messagesCheck the message and take the appropriate action. Before borderless printing, move the blue platen switch. • Blue platen switch
33Error Messages Parts replacement time has passed. • PHeads: wrong pos. • Prepare for parts replacement. • Roll feed unit error. • R
34Error MessagesError Message Cause Corrective Action GARO Wxxxx (x represents a number)There is a problem with the print job.Try printing again, u
35Error Messages Excessive temperature or humidity. The temperature or humidity where the printer is installed is out of the acceptable range for op
36Error MessagesError Message Cause Corrective Action This paper cannot be used. Paper that is too large for the printer has been loaded.Press the
37Error MessagesError Message Cause Corrective Action Hardware error. xxxxxxxx-xxxx (x represents a letter or number)The last portion of roll paper
38Error MessagesError Message Cause Corrective ActionThe print job received specifies a type or width of paper that is not compatible with borderless
39Error MessagesBorderless printng not possible.Error Message Cause Corrective Action Prepare for parts replacement. It is almost time to replace c
4TroubleshootingThe printer stops during a print jobPhenomenonThe printer ejects blank, unprinted paperThe leading edge of rolls may be cut to straigh
40Error MessagesError Message Cause Corrective Action Execute printhead cleaning. The Printhead nozzles are clogged.Follow these steps to clean
41Error MessagesError Message Cause Corrective Action Mail box full. Now printing without saving data. No more space is available on the printer&apo
42Error MessagesError Message Cause Corrective Action The paper is too small. When Detect Mismatch in the Control Panel menu is set to Paus
43Error MessagesError Message Cause Corrective Action The paper is too small. The loaded paper is too small. Replace the roll with a roll 10 inches
44Error MessagesError Message Cause Corrective Action Paper not aligned with right guide. When paper was loaded, it was not aligned with the guide o
45Error MessagesError Message Cause Corrective Action MediaType Mismatch When Detect Mismatch in the Control Panel menu is set to Pause ,
46Error MessagesError Message Cause Corrective Action PaprWidth Mismatch When Detect Mismatch in the Control Panel menu is set to Pause
47Error MessagesError Message Cause Corrective Action Cannot cut paper. There are sheets left on the Ejection Guide . (→, Loading Rolls in the P
48Error MessagesError Message Cause Corrective Action The roll is empty. The roll is empty. Follow these steps to replace the used roll with a new
49Error MessagesError Message Cause Corrective Action Roll paper is not securely in contact with roll holder. When the roll was loaded, the roll was
5TroubleshootingProblems with the Printing QualityPhenomenonPrinting is faint3.1.2.You may be printing on the wrong side of the paper.The ink was not
50aAdj. Quality (adjustment quality) ... 28Adjust Length...30
©CANON INC. 2010 Printed in JAPANQT5-2338-V1Canon Inc.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCanon U.S.A., Inc.One Canon Plaza, Lake
6TroubleshootingPhenomenonCause Corrective ActionPaper rubs against the printhead1.2.The type of paper specified in the printer driver does not match
7TroubleshootingPhenomenon Cause Corrective Action1.2.When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth set
8TroubleshootingPhenomenonCause Corrective ActionThe Paper Retainer is soiled.The back side of the paper is dirty The Platen has become dirty
9TroubleshootingPrinted colors are inaccurate Color adjustment has not been activated in the Advanced Settings of the printer driver.The Printhea
Komentáře k této Příručce