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Troubleshooting

HP-GL/2 Problems

Phenomenon

HP-GL/2 printing takes a long time. On the printer Control Panel , set Input Resolution to

300dpi .

Large print jobs with a lot of data

take longer to print.

The printer stops when printing a

HP-GL/2 job (the carriage stops

moving)

Either wait a while for printing to resume, or on the

printer Control Panel , set Input Resolution to

300dpi .

Printed colors are inaccurate in

lines during HP-GL/2 printing

Selecting Off may help produce the expected results.

However, lines in some colors may appear broken.

The printer is analyzing the print

job.

AdjustFaintLines in the main

menu is set to On .

Lines or images are missing in the

HP-GL/2 data that was printed.

Lines are printed too thick or thin

from the HP-GL/2 data.

Check the size of the data in the print job.

Check the print job and settings.

Confirm the selection in Line Width . If fine lines are

printed faintly, setting ThickenFineLines to On in the

main menu will print the lines more distinctly.

The memory is full.

An HP-GL/2 command not

supported by this printer was

received.

The Line Width setting in the main

menu is incorrect.

Cause Corrective Action

HP-GL/2 jobs are printed in

monochrome (or color).

On the printer Control Panel , check the Color Mode

setting.

The Color Mode is incorrect.

(→"Main Menu Settings," User Manual)

However, for optimal Printhead performance, the

printer consumes trace amounts of color ink even

when Monochrome is selected as Color Mode .

(→"Main Menu Settings," User Manual)

Set Auto Rotate to Off before attempting to print

again.

The printer has received print data

that includes HP RTL commands

when Auto Rotate is On .

(→"Main Menu Settings," User Manual)

HP-GL/2 jobs are printed 6 mm

larger than specified

The page size of the HP-GL/2

print job, as created in the source

application, is incorrect.

In MAIN MENU , set PageSizeProcess1 to On .

(→"Main Menu Settings," User Manual)

HP-GL/2 jobs are printed at

maximum size, even if a standard

size is specified

The page size of the HP-GL/2

print job, as created in the source

application, is incorrect.

In MAIN MENU , set PageSizeProcess2 or Conserve

Paper to On .

(→"Main Menu Settings," User Manual)

The layout will be changed to the optimal layout.

1 2 ... 10 11 12 13 14 15 16 17 18 19 20 ... 51 52

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