Document ScannerReference GuidePlease read this manual before operating this scanner. After you finish reading this manual, store it in a safe place f
6 Before Using the ScannerMoving the Scanner• When moving the scanner, always hold it with both hands to avoid dropping it. The scanner weighs approxi
Before Using the Scanner 7Chapter 1 When cleaning the scanner, turn the power switch OFF and disconnect the power cord from the power supply. Clean
8 Before Using the Scanner Leave sufficient space around the power plug so that it can be unplugged easily. If objects are placed around the power pl
Before Using the Scanner 9Chapter 11-2 Features of the DR-4010C Document ScannerThe main features of the DR-4010C document scanner are described below
10 Before Using the Scanner• Card ScanYou can scan business or ID cards. Note that embossed credit cards or similar items cannot be scanned. (See “2-1
Before Using the Scanner 11Chapter 1• MultiStream FunctionThe scanner supports MultiStream, which, according to the application, can create two images
12 Before Using the Scanner1-3 Names and Functions of PartsThis section describes the name and function of each part. Make sure to read this section a
Before Using the Scanner 13Chapter 1 Back View Interfaces CAUTION• Do not block the ventilation openings. Doing so could cause the scanner to overhe
14 Before Using the Scanner1-4 Installation RequirementsTo use the DR-4010C scanner, your computer must satisfy the following system requirements.• On
Before Using the Scanner 15Chapter 1- Normal operation is not guaranteed with all USB interfaces, even if present as standard equipment on the compute
iFCC REGULATIONS (For 120 V model)Document Scanner, Model M11059This device complies with Part 15 of the FCC Rules. Operation is subject to the follow
16 Basic OperationChapter 2Basic Operation2-1 DocumentsThe scanner can scan documents ranging in size from business cards and checks to A4 size docume
Basic Operation 17Chapter 2(*2) You can scan documents up to 39.2” (1000 mm) long by setting the scanner to the Long document mode. For details, refer
18 Basic Operation• Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the d
Basic Operation 19Chapter 22-2 Document Feed and Eject Tray Prepare the document feed tray and document eject tray according to the paper size and fee
20 Basic OperationPreparing the Document Eject TrayThe scanner has two eject methods: documents can be ejected to the front of the scanner in a U-turn
Basic Operation 21Chapter 2Note• The U-turn path is used to scan documents on paper of normal weight. Scanned documents are ejected to the document ej
22 Basic Operation2-3 Placing DocumentsThere are two methods for feeding documents, the Page Separation mode and Bypass mode. Feeding pages continuous
Basic Operation 23Chapter 22 Fan the pages of the document to be scanned and align their edges.CAUTION• Do not place the documents on top of the scann
24 Basic OperationIMPORTANTThere is a load limit mark ( ) on the document guides. Do not stack documents higher than this mark (approximately 100 shee
Basic Operation 25Chapter 2• After you finish scanning, close the document feed tray and the document eject tray extension to prevent damage to the sc
iiREAD CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGECANON SOFTWARE LICENSE AGREEMENTIMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PA
26 Basic Operation4 The document is fed.IMPORTANT• When scanning multiple page documents that are fastened together, such as invoices, set the edge th
Basic Operation 27Chapter 22-4 ScanningIn addition to using scanning applications, such as CapturePerfect 3.0 to perform scanning, the DR-4010C is equ
28 Basic OperationThe following functions can be programmed in a job button in addition to the Start and Stop functions:NoteThe Job Registration Tool
Basic Operation 29Chapter 2Using CapturePerfect 3.0CapturePerfect 3.0 is an ISIS-compatible application developed for Canon document scanners. Capture
30 Basic Operation• Scan To PresentationThis mode is useful when the scanner is used in environments, such as conference halls, where it can be connec
Basic Operation 31Chapter 22-5 Clearing a Paper JamWhen paper jams occur during scanning, use the following procedure to clear them.CAUTIONWhen removi
32 Basic Operation3 Remove the jammed document.IMPORTANTMake sure to pull the document out carefully, without applying too much force.If jammed paper
Basic Operation 33Chapter 2• If a paper jam occurs when “Rapid recover system” is enabled in the ISIS/TWAIN driver settings, the image data of the doc
34 MaintenanceChapter 3Maintenance3-1 Regular MaintenanceClean the scanner on a regular basis as described below to maintain peak scanning quality.CAU
Maintenance 35Chapter 3Cleaning the Feed PathDust or paper particles in the document feed opening or inside the scanner can cause lines in scanned ima
iiiInternational ENERGY STAR ProgramAs an ENERGY STAR® Partner, Canon Electronics Inc., has determined that this machine meets the ENERGY STAR® Progra
36 MaintenanceNoteThe location of the sensor glass and various rollers are shown below.2 Use compressed air to keep the interior of the scanner free
Maintenance 37Chapter 34 Dampen a cloth with water, wring it out thoroughly, and then wipe the rollers of the upper unit while turning them.Do not try
38 MaintenanceIMPORTANTDo not force the upper unit to close. Doing so may damage the scanner.Cleaning the Roller Unit1 Push the roller lock lever down
Maintenance 39Chapter 34 Align the cutout on the roller unit with the shaft pin on the main unit.NoteIf the cutout and pin do not fit, rotate the roll
40 MaintenanceCleaning the Retard Roller1 Insert a finger of each hand into the grooves on both ends of the roller cover and remove the cover.2 Move t
Maintenance 41Chapter 34 Wipe the removed retard roller with a cloth that has been moistened with water and throughly wrung out.5 Position the retard
42 Maintenance7 Push the roller lock lever towards the back of the scanner to lock the retard roller into place.8 Replace the roller cover.9 Push the
Troubleshooting 43Chapter 4Troubleshooting4-1 TroubleshootingThis section describes the possible problems that might occur during use of the scanner a
44 TroubleshootingProblem The scanner does not support your USB interface.Solution This product is not guaranteed to operate with all types of USB int
Troubleshooting 45Chapter 4Problem The scanner is not ON.Solution Check to see if the scanner is ON. If the scanner is not ON, shut down the PC, then
1Chapter 1Chapter 2Chapter 3Chapter 5 Chapter 4IndexManuals for the ScannerThank you for purchasing the Document Scanner DR-4010C. The manuals for thi
46 TroubleshootingProblem Temporary files cannot be created in the TEMP folder, as there is not enough free space on the hard disk.Solution Delete unw
Troubleshooting 47Chapter 4IMPORTANTThe retard roller and roller unit are consumable components. You need to replace the retard roller and roller unit
48 Troubleshooting✘ Scanning Results Are Not as ExpectedIf there is a problem with the scanning result (e.g., the scanned image is not clear, or the i
Troubleshooting 49Chapter 4Symptoms Lines, smudges, or dirt appear on the scanned image.Problem The scanning glass or rollers inside the scanner are d
50 AppendixChapter 5AppendixSpecificationsSpecificationsTy p eScanning Document SpecificationsWidth:Length:Desktop sheetfed scanner2.08" to 8.6&q
Appendix 51Chapter 5• The functions described above can be used if they are supported by the application software.• Some functions may not be availabl
52 AppendixReplacement PartsExchange roller kit (product code: 1921B001)Kit to replace the roller unit (pickup roller, feed roller) and retard roller.
Index 53IndexIndexCCapturePerfect 3.0 ... 29CapturePerfect 3.0 Operation Guide ...
CANON ELECTRONICS INC.1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPANCANON U.S.A. INC.ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.CANO
2Symbols Used in This ManualThe following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions
3ContentsChapter 1 Before Using the Scanner...41-1 Important Safety Instructions...4Inst
4 Before Using the ScannerChapter 1 Before Using the Scanner1-1 Important Safety InstructionsTo ensure the safe operation of this scanner,
Before Using the Scanner 5Chapter 1• Avoid warm or humid locations, such as in the vicinity of a water faucet, water heater, or humidifier.• Avoid loc
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